Privacy Policy

Privacy Policy

Collecting Personal Information About You

At megacheaphardware.com.au we only collect personal information that is necessary for us to conduct our business as an online provider of goods.

The personal information we collect will include information you give us when you place an order for the purchase of goods we supply.

The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email. Please note, we will record your email address if you send us an email. We reserve the right to include your email address as part of our email communications from which you can unsubscribe if you choose.

Credit Card Details

All credit card payments are processed in-house by trusted staff members. Payment by credit card (in house or via Paypal) is the fastest way to receive your order, as there is no clearance delay. We do not store your credit card details. You will be required to provide them every time you make an order to maintain your privacy and security. You are more than welcome to call us to provide your credit card details if you’d prefer on (07) 5437 6111.

Using and Disclosing Your Personal Information

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

We may use or disclose your personal information to organisations outside our website for purposes relating to the management of your account with us. Such organisations include:

  • mailing providers which organise delivery of the products you have purchased; or
  • our professional advisers, accountants, lawyers, auditors.

We do not engage in unsolicited telephone or email marketing. If you are contacted by telephone by an individual or organisation claiming to represent Mega Cheap Hardware - do not purchase from the organisation as we have a strict policy against telephone marketing.  However, staff from Mega Cheap Hardware may contact you by telephone regarding an order you have already placed or if answering a query by you initiated by telephone or email.

Securing and Storing Your Personal Information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.

In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

How your personal information may be shared

Except for the purposes outlined in the Privacy Policy, we do not sell or disclose your personal information. However, we may release personal information strictly under the following circumstances:

  • when requested by courts or by virtue of laws (for example, a Subpoena) or regulations or as required by a government agency;
  • where we deem a customer may be engaged in fraudulent activity or other deceptive practices that a government agency should be made aware of; and/or
  • to appropriate persons, where your communication suggests possible harm to others.

For more information or to complain about a breach of your privacy

If you would like more information about the way we manage personal information which we hold about you, or are concerned that we may have breached your privacy, please contact us by email, fax or post:

Email us enquiries@megacheaphardware.com.au
Fax: (07) 5438 8221
Post: The Privacy Offer, Mega Cheap Hardware, 1/4 Waterview Street, Warana QLD 4575